9 Lady Street
Tel: +44 (0)1862 850009
Black Hart Productions
To order products from Black Artefacts, simply use the shopping cart for all your requirements. You can pay by credit card, by cheque or PayPal. Cheques should be made payable to ‘Black Hart Productions’. You can also order by sending us an email or by telephone. Payments by all major credit and debit cards are accepted. Credit card orders are accepted on orders of £15.00 and over only.
The cost of postage by surface mail and packaging are included in each item unless stated otherwise. We will email to confirm your order. Most orders are delivered within 7 days, however if there is to be a delay we will contact you and give you an opportunity to modify or cancel your order.
Your guarantee of satisfaction. If for any reason you are not satisfied with your Black Artefacts purchase, simply return it to us within 90 days and you will receive a FULL refund on the purchase price with no questions asked. We want you to be able to buy with confidence. Your statutory rights are not affected. In the event of any complaint please email, telephone or write to: Marjory Oman Hart at the above address.
IMPORTANT: Please take note that in order to combat TV piracy, all Black Artefacts effects are now covered by a licence agreement. By purchasing the effect you are deemed to be agreeing to the conditions of the licence.
With the purchase of any Black Artefacts effect, book or video tape, you are granted full performing rights for that particular effect or effects contained therein. This licence extends only to the original purchaser and the effect, book, video cannot be re-sold, hired or lent to any third party, organisation or company. This licence DOES NOT include the right to divulge the secret or working method of the effects or effects to any third part or parties, organisation or company whatsoever, by any means whatsoever. The right to divulge the secret or working method is retained by Black Hart Productions. The grant of this licence will be backed by legal action.
Shipping by surface mail is included in the catalogue price. Please note that shipping by surface mail outside the European Union can take up to 8-12 weeks. This delay is beyond our control. For orders outside the EU we strongly recommend the airmail shipping option. Shipping by airmail takes from 5 to 14 days The rates are dependant on the amount spent and will be calculated by the ‘shopping basket’. For airmail delivery the cost is added to the total cost of the order. You will be notified by email when your order is shipped.